Betting on hay sports is about more than winning — it's entertainment. We want you to play in a healthy way, spend time with your family, and enjoy life.
You're in control — hay sports is more than just a place to play; it's a partner in your well-being.
Set your own daily, weekly, or monthly deposit cap. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Set a limit on how much you'll bet in a day or a week before you start. Once you reach that limit, no further bets can be placed.
Feel like you need a break? Temporarily suspend your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period.
For a longer break, self-exclude for anywhere between 3 months and 5 years. Your account will not be reopened during this period, even if you request it yourself.
Set a maximum session duration for yourself. When the time is up, you'll see a warning and have the option to log out.
Betting stops automatically once you hit a set loss amount — this feature prevents emotionally driven losses from spiraling.
As online betting grows in popularity across Bangladesh, playing mindfully becomes all the more important. Hay Sports We believe genuine entertainment only comes when the game is in your control — not your account balance.
Responsible gaming means you decide how much you play, how much time you give it, and how much money you put in. Betting should be one source of enjoyment in your life — not the center of it. The day it feels like betting is running you rather than the other way around, that's the day to pause and take stock.
At hay sports, we never want any member to face financial hardship or family problems because of betting. That's why our responsible gaming tools are free and easily accessible to everyone on our platform.
⚠️ Important: Winning is never guaranteed in betting. No strategy or system delivers consistent wins over the long run. Always keep that in mind.
Ask yourself — is betting affecting your daily life, work, or relationships? If the answer is yes, don't ignore it. Seek help. Asking for help isn't a sign of weakness — it takes real courage.
The hay sports support team is trained in responsible gaming. If you feel your betting is getting out of control, reach out via live chat — we'll help you set up self-exclusion or spending limits.
Answer just 4 questions to find out if your betting habits are healthy.
If you notice any of these signs — in yourself or someone close to you — seek help.
Money meant for essential expenses is going toward betting, or debt is piling up.
Worry about betting is keeping you up at night, or you're staying up late to play.
Betting is causing friction with family or friends.
You're turning to betting to escape stress, depression, or loneliness.
You're hiding your betting from family or lying about it.
You need to bet more than before to get the same thrill.
All tools can be set up in just a few minutes through the hay sports app or website.
Log in to your hay sports account and click on the profile icon.
From the profile menu, select the "Responsible Gaming" option.
Deposit limit, betting limit, session time, or loss limit — set whichever you need.
Once you set a limit and tap "Save", it takes effect immediately. Changes to existing limits may take up to 24 hours to apply.
Contact us directly via live chat for self-exclusion or a long-term break — our team will assist you right away.
We're more than just a betting platform — we genuinely care about your well-being.
Every tool is at your fingertips — use them whenever you need.
A message appears on screen at regular intervals — "How long have you been playing?" — to keep you aware.
View your full betting history at any time — get an honest picture of how much you've won and how much you've lost.
If you'd rather not see promotional notifications or bonus offers, you can turn them off at any time.
For any issue, you can speak in Bengali with a trained support agent — available 24/7.
Frequently asked questions from members about payments.
Join hay sports — where entertainment and responsibility go hand in hand.