This page contains the full Terms & Conditions for using Hay Sports in detail. Reading them before you start is your right — and essential for your own protection.
You must be at least 18 years old to join Hay Sports. All information provided during registration must be accurate and truthful.
Hay Sports charges no hidden fees. All deposit and withdrawal terms are disclosed upfront.
One account per person. Opening multiple accounts or concealing your identity is strictly prohibited.
Bonuses are intended for genuine gameplay only. Any attempt to claim bonuses through multiple accounts will result in immediate account closure.
Hay Sports is committed to promoting responsible betting. Limit-setting and self-exclusion tools are available to all members at no cost.
All game outcomes are determined by an independently verifiable RNG system. Hay Sports does not interfere with any results.
These Terms & Conditions are an agreement between you and Hay Sports- a legal agreement. By accessing this site or using any of its services, you are confirming your acceptance of these terms. Please read them carefully before getting started.
Hay Sports operates an online sports betting and casino platform for members in Bangladesh. These terms apply to all sections of the site — Sportsbook, Live Casino, slots, crash games, and more.
Important: Hay Sports is strictly for users aged 18 and above. Account registration or use by minors is not permitted and any such account will be closed immediately.
To register with Hay Sports, the following conditions must be met:
⚠️ Warning: Providing incorrect or false information during registration will cause issues during KYC verification and may result in your withdrawal being held.
Hay Sports has established guidelines to help members maintain a healthy and secure account.
Keep your password strictly confidential. No Hay Sports staff member will ever ask for your password or OTP — any such request is a scam.
For large withdrawals, identity verification via national ID or passport is required. This is done solely for your protection.
An account may be declared inactive if there has been no transaction or login for 12 consecutive months. If you have a remaining balance, please contact support.
Transferring, selling, or sharing your account with anyone else is strictly prohibited. If this is found to be the case, the account will be closed immediately.
All payment policies at Hay Sports are fully transparent. Key details are listed below:
| Payment Matters | Description | Applicability |
|---|---|---|
| Minimum Deposit | ৳200 | All Methods |
| Minimum Withdrawal | ৳500 | All Methods |
| Hay Sports Fees | Free | All Transactions |
| Withdrawal Processing | Average 3–7 minutes | Subject to Verification |
| Withdrawals from a Single Number | In Your Own Name Only | Not to someone else's number |
| Bonus Balance Withdrawal | Subject to Wagering Completion | Upon Meeting Requirements |
📌 Please Note: Mobile banking operators (bKash, Nagad, Rocket) may apply their own cashout charges. This is outside of Hay Sports' control.
There are a few fundamental rules that must be followed when placing bets on Hay Sports. Failure to comply may result in bets being voided or your account being suspended.
Hay Sports is committed to maintaining a fair and transparent betting environment at all times. If a bet is voided, the member will be notified via email or in-app notification.
Hay Sports' bonus program is designed to give members more to enjoy. That said, there are specific terms governing bonus use that are important to know.
To withdraw winnings from a bonus, a specified wagering amount must be completed. The wagering requirement for each bonus is clearly stated on the promotions page.
Every bonus has an expiry date. Any unused bonus balance will be forfeited once the validity period ends.
Any attempt to claim bonuses through multiple accounts, multiple members of the same household, or the same device will result in the cancellation of bonuses across all associated accounts.
Hay Sports reserves the right to modify or cancel bonus terms at any time. However, changes are not made abruptly to bonuses that are already in progress.
Hay Sports is firmly committed to providing a fair and trustworthy gaming environment. All game outcomes are determined by a certified RNG (Random Number Generator) system, leaving no room for bias or manipulation.
Our Commitment: At Hay Sports, the outcome of every game is determined with equal probability. There is no mechanism to increase or decrease your chances of winning.
Protecting your personal information is one of Hay Sports' core responsibilities. We never sell your data to any third party.
Collected information is used solely for account management, KYC verification, payment processing, and relevant communications. For more details, visit our Privacy Policy View Page.
Hay Sports reserves the right to suspend or permanently close any account for the following reasons:
Where possible, members will be notified before an account is closed. Any balance belonging to members in good standing will be refunded.
For any dispute involving a bet, payment, or account matter, please contact Hay Sports support directly in the first instance. Most issues are resolved within 24 hours.
Hay Sports believes betting should be an enjoyable form of entertainment — but one that is kept in check. We encourage every member to play responsibly.
For detailed guidelines, visit our Responsible Gaming page.
Hay Sports reserves the right to update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or in-app notification.
Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. We recommend revisiting this page periodically.
Last Updated: January 2026. For any questions, please reach out to our Bangla support team — support@haysports.app
Straightforward answers to some of the most common questions from our members.
Join Hay Sports and enjoy a 100% bonus on your first deposit.